Shipping policy
Shipping Policy
Thank you for shopping with NuraSleep.
We are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within:
1–3 Business Days
Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Time
Estimated delivery time:
8–11 Business Days
Please note that shipping times are estimates and may vary due to customs processing, weather conditions, carrier delays, or peak holiday periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your purchase.
NuraSleep cannot be responsible for delays or lost packages due to incorrect shipping information provided during checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will gladly assist you in working with the shipping carrier.
Contact
Email: support@nurasleep.net